GENERAL TERMS
TERMINOLOGY
1.1. “User” – individuals using poppito.bg
1.2. “General Terms” – the rules that the User of poppito.bg accepts when using the website.
1.3. The website and the information offered on it operate under the conditions described below.
Using poppito.bg implies unconditional acceptance and compliance with all the listed conditions and rules.
If the User does not agree with any of the rules for using poppito.bg, they have the right to refrain from using the online store.
Otherwise – unconditional consent with all conditions is automatically assumed (the User tacitly accepts the conditions described on this page).
GENERAL TERMS
2.1. The conditions and rules on this page apply to the use of the services of the online platform and online store poppito.bg.
2.2. The poppito.bg platform is owned by TREIDON BG EOOD and the content of all pages is protected under the “Copyright and Related Rights Act”.
2.2. All materials (including but not limited to photos and articles) are protected, and their use can only be made with the explicit written consent of poppito.bg from the platform’s official email – office@poppito.bg.
2.3. The use of the platform’s name is permitted only with the explicit written consent of poppito.bg from the platform’s official email – office@poppito.bg.
2.4. poppito.bg reserves the right to change or supplement the services on the page at any time without notifying visitors.
2.5. poppito.bg is not responsible for the content of pages containing links to the platform except for the official platform profiles on the social networks Facebook & Instagram.
2.6. poppito.bg reserves the right to interrupt the functionality of the page and the services offered.
2.7. poppito.bg has the right to redirect the User to other pages and platforms on the Internet that are managed by poppito.bg. In this case, the same rules and conditions apply to the User.
2.8. poppito.bg reserves the right to redirect the User to other pages on the Internet that are owned and managed by third parties. poppito.bg has no control over the content of these pages, and therefore assumes no responsibility regarding the accuracy, timeliness, and functionality of the information on them.
2.9. poppito.bg reserves the right to make changes to the general terms at any time, without notifying its users in any way, while committing at the bottom of the homepage of poppito.bg to always include a link to the most up-to-date “General Terms” for using the platform. In case the User continues to use the platform after a change has been made, this confirms that the User agrees with the changes.
2.10. These general terms, as well as the relationship between poppito.bg and the User, are governed by the current legislation of the Republic of Bulgaria.
LIABILITY
3.1. The poppito.bg team is not responsible for the scientific accuracy of the information provided on the platform, as it is based on third parties with expertise in the field of technologies.
3.2. The information found on poppito.bg in no way should be interpreted as consultation. Any actions by the User should be taken after proper consultation with a specialist in the relevant field.
3.3. poppito.bg provides information that can be interpreted in a general and abstract manner. Its application in practice depends on numerous factors that cannot be described on the platform. This is the reason why poppito.bg assumes no responsibility in case the User applies the information in a complex situation resulting in harm of any kind to the User.
3.4. If the User considers any information to be incorrect or unreliable, the User may contact poppito.bg using the Contact form on the platform to notify us.
3.5. poppito.bg is not responsible for whether the User will achieve the desired result by using the platform, as this circumstance depends on many other factors beyond the control of the platform.
COOKIES
4.1. “Cookies” are small files that are temporarily stored on your hard disk and allow our site to recognize your computer the next time you visit the poppito.bg Platform. poppito.bg uses cookies solely for statistical data (to collect information regarding the site’s usage).
4.2. The User can manage and/or delete cookies at any time. For more information, see aboutcookies.org.
- SECURITY
5.1. poppito.bg places great importance on ensuring the security of the User’s personal data. They are conscientiously protected from loss, distortion or falsification, manipulation, unauthorized access, and unlawful disclosure.
5.2. poppito.bg uses modern and proven security technologies regarding the User’s personal data. poppito.bg does not guarantee the continuous functioning of the technical protection of the Platform, as it depends on third parties.
5.3. The User manages the information they provide on the platform about themselves. If the User chooses not to share information with poppito.bg, it is possible that they will not have access to some of the Platform’s features.
FEATURES OF poppito.bg
Provider Information:
Information according to the Electronic Commerce Act and the Consumer Protection Act:
Provider Name: TREIDON BG EOOD
Registered Office and Management Address: BULGARIA, Sofia, Mladost district, Aleksandar Malinov, 87.
Business Address: BULGARIA, Sofia, Mladost district, Aleksandar Malinov, 87.
Correspondence Details: Sofia, email: poppito.bg@gmail.com
Registration in Public Registers: BULSTAT 205514445
6.1. poppito.bg is an online store, hereinafter referred to as the Provider, accessible at the Internet address poppito.bg, through which Users have the opportunity to conclude contracts for the purchase-sale and delivery of the goods offered by poppito.bg, including the following:
- To register and create a profile for browsing poppito.bg and using additional services to provide information;
- To conclude contracts for the purchase-sale and delivery of the goods offered by poppito.bg;
- To make any payments in connection with the concluded contracts with poppito.bg, according to the payment methods supported by poppito.bg;
- To receive information about new goods offered by poppito.bg;
- To browse the goods, their characteristics, prices, and delivery conditions;
- To be informed of the rights arising from the law through the interface of the poppito.bg page.
6.2. The Provider delivers the goods and guarantees the rights of the Users as provided by law, within the framework of good faith, practices adopted in consumer or commercial law criteria and conditions.
6.3. Users conclude a contract for the purchase-sale of the goods offered by poppito.bg through the Provider’s interface, accessible on its Internet page at poppito.bg or another means of remote communication.
6.4. The User and the Provider agree that all statements between them in connection with the conclusion and performance of the purchase-sale contract can be made electronically and through electronic declarations within the meaning of the Electronic Document and Electronic Signature Act and Article 11 of the Electronic Commerce Act.
6.5. The Provider delivers and hands over the goods to the User within the period specified at the time of concluding the contract. If the period is not explicitly agreed upon between the parties at the time of concluding the contract, the Provider shall deliver and hand over the goods within a reasonable time, but no later than 2 months.
6.6. The User must inspect the goods at the moment of delivery by the courier company and, if they do not meet the requirements, immediately notify the Provider. If the User does not raise any complaints, the delivery is considered accepted and approved.
6.7. Upon registration, the User undertakes to provide true and up-to-date information. The User shall timely update the information provided in their registration in case of any changes.
SPECIAL OBLIGATIONS OF THE PROVIDER
7.1. The rules in this section of the general terms apply to Users for whom, according to the data provided for the conclusion of the purchase-sale contract or during registration on poppito.bg, it can be inferred that they are consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 regarding the protection of consumers in relation to distance contracts.
The main characteristics of the goods offered by the Provider are defined in the profile of each product on the poppito.bg website:
digital marketing, website creation, online commerce, manufacturing and trade of clothing, food, dietary supplements, electrical appliances, as well as any other goods not prohibited by law, transport services, vehicle rental, construction and repair services, brokerage consulting services, food delivery and catering, trade, manufacturing, commercial representation and mediation, commissions, forwarding and transport transactions, hospitality, restaurant, tourism, advertising, information, programming and booking services, leasing, import and export of goods and all other transactions and services not prohibited by law.
The price of the goods, including all taxes, is determined by the Provider in the profile of each product on the poppito.bg website.
The value of postal and transportation costs, which are not included in the price of the goods, is determined by the Provider and provided as information to the Users at one of the following moments before concluding the contract:
- In the profile of each of the goods on the Provider’s poppito.bg website;
- When selecting the goods for the conclusion of the purchase-sale contract;
- The method of payment, delivery, and performance of the contract is determined in these general terms, as well as the information provided to the User on the Provider’s website.
The information provided to the Users under this article is current at the time it is displayed on the Provider’s poppito.bg website before the conclusion of the purchase-sale contract.
The Provider is obliged to specify the delivery conditions for the individual goods on the poppito.bg website;
The Provider specifies, before the conclusion of the contract, the total value of the order for all goods contained therein.
7.2. The User agrees that the Provider has the right to receive advance payment for the contracts for the purchase-sale of goods concluded with the User and their delivery.
The User independently chooses whether to pay the Provider the delivery price of the goods before or at the time of delivery.
7.3. The User has the right, without owing compensation or penalty and without stating a reason, to withdraw from the concluded contract within 7 working days, counted from the date of receipt of the goods. In case the payment was made by bank card, the refund is carried out by a reverse transaction on the card used for the payment within 30 days.
The right of withdrawal does not apply in the following cases:
- For the delivery of goods and provision of services whose price depends on fluctuations in financial markets, which the Provider is unable to control;
- For the delivery of goods made according to the User’s requirements or by individual order;
- For the delivery of goods that, due to their nature, cannot be returned or are subject to rapid deterioration, or there is a risk of deterioration of their quality characteristics, including for perfume and cosmetic products;
- For a product with compromised integrity/unsealed by the User;
When the Provider has not fulfilled its obligation to provide information as specified in Article 54 of the Consumer Protection Act, the User has the right to withdraw from the concluded contract within up to three months, counted from the date of receipt of the goods. If the information under this clause is provided to the User within the withdrawal period, the period begins from the date it was provided.
In case the User exercises their right of withdrawal under point 3, the Provider is obliged to refund the full amount paid by the User no later than 30 calendar days from the date on which the User exercised their right of withdrawal from the contract.
From the amount paid by the User under the contract, the costs for returning the goods will be deducted, unless the User returns the goods at their own expense and notifies the Provider.
The User undertakes to preserve the goods received from the Provider, maintaining their quality and safety during the period referred to in point 3.
7.4. The delivery period of the goods and the starting point from which it runs is defined for each good individually at the time of concluding the contract with the User through the Provider’s website at poppito.bg, unless the goods are ordered in a single shipment.
In the event that the User and the Provider have not specified a delivery period, the delivery period for the goods is 30 working days, counted from the day following the sending of the User’s order to the Provider through the Provider’s website poppito.bg.
If the Provider is unable to fulfill the contract due to not having the ordered goods, they are obliged to notify the User and refund the amounts paid by the User within 30 working days from the date on which the Provider was supposed to fulfill their contractual obligation.
7.5. The Provider hands over the goods to the User after verifying the fulfillment of the requirements and the presence of the conditions specified in Article 61 of the Consumer Protection Act.
The User and the Provider confirm the conditions in point 4 in writing at the time of delivery by signing manually, unless otherwise agreed.
The User and the Provider agree that the requirements under point 4 and Article 61 of the Consumer Protection Act will be observed if the verification is carried out by a person who, based on the circumstances, can be assumed to provide the information to the User – a party to the contract.
7.6. poppito.bg accepts cash on delivery payments. For more information, please visit the orders and deliveries page.
CHANGES TO THE GENERAL TERMS AND THEIR TERMINATION
8.1. These general terms may be amended by TREIDON BG EOOD, which will notify all registered Users of the poppito.bg platform in an appropriate manner.
TREIDON BG EOOD and the User agree that any addition or amendment to these general terms will take effect for the User after explicit notification by TREIDON BG EOOD, unless the User states within a provided 14-day period that they reject them.
The User agrees that all communications from TREIDON BG EOOD in connection with the amendment of these general terms will be sent to the email address provided by the User at registration.
The User agrees that emails sent pursuant to this article do not need to be signed with an electronic signature to be effective against them.
8.2. TREIDON BG EOOD publishes these general terms at the address poppito.bg, along with all additions and amendments.
8.3. These general terms and the User’s contract with TREIDON BG EOOD are terminated in the following cases:
- In the event of termination and declaration of liquidation or insolvency of one of the parties to the contract;
- By mutual agreement of the parties in writing;
- Unilaterally, with notice by either party in case of non-fulfillment of the other party’s obligations;
- In the event of objective impossibility for one of the parties to fulfill its obligations;
- In the event of seizure or sealing of equipment by state authorities;
TREIDON BG EOOD reserves the right, without prior notice and without owing compensation, to unilaterally terminate the contract if it determines that the User is using poppito.bg in violation of these General Terms, the legislation of the Republic of Bulgaria, generally accepted societal, moral, and ethical norms, as well as in breach of generally accepted rules in electronic commerce.
8.4. The User undertakes to hold TREIDON BG EOOD harmless in the event of legal claims and other third-party claims (regardless of whether they are justified or not) arising from or in connection with:
- Non-fulfillment of any of the obligations under this contract;
- Infringement of copyright, broadcasting rights, or other intellectual or industrial property rights;
- Unlawful transfer of the rights granted to the User to other persons, for the term and under the conditions of the contract;
TREIDON BG EOOD is not responsible in cases of force majeure, unforeseen events, internet access problems, technical or other objective reasons.
TREIDON BG EOOD is not responsible for breaches in the security measures of the technical equipment of the poppito.bg site, for any subsequent loss of information, access to information, etc.
TREIDON BG EOOD is not liable to the User for any unauthorized change to the primary contact email address.
ADDITIONAL TERMS
9.1. The invalidity of any provision of these general terms does not lead to the invalidity of all the conditions.
9.2. poppito.bg reserves the right to contact the User for the purpose of consultation/survey/study. These may be carried out online, by phone, or in physical form of any nature.
9.3. These conditions enter into force for all Users of poppito.bg on December 8, 2024.